Tarzana Treatment Centers: A Leader in Integrated Behavioral Healthcare
Ken Bachrach, Ph.D.
Treatment Centers (TTC) is the largest provider of substance abuse and
integrated behavioral health treatment services in
has a history of responding to the new and emerging community needs, often
before many others are willing or able to address pressing issues. In the mid-1980s HIV became an emerging
problem, and TTC responded by providing education, testing, and an array of
ancillary services. Women’s services was
an identified need in the late 1980s, and TTC responded by developing
residential, day treatment, and outpatient services for pregnant women and
women with young children. In 1990, an
84 bed women’s residential program was opened in
healthcare crisis erupted in the mid-1990s in
Funding for any organization is a critical issue. As a nonprofit, funding initially came exclusively from the public sector, but over time TTC’s Board of Directors realized the need to diversify funding sources to maintain fiscal strength. Rather than hold annual fundraisers, TTC embarked an effort to serve the commercial healthcare market place. Because of the diversity and quality of care comparable to any facility found in the private sector. A major achievement was obtaining accreditation in 1987 from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), which accredits nearly all private and university-based hospitals and healthcare facilities. This achievement told the community and private insurance companies that TTC maintained the highest standards of quality in the healthcare field. As a result, nearly all insurance companies recognized TTC for their high quality of care and listed them as a preferred provider of care, with whom they wanted to do business. TTC has maintained this accreditation for the last 20 years.
developed stand-alone youth services in the late 1990s, in response to the
needs of the community and requests from the healthcare industry. In 1998, a dedicated outpatient youth
services program opened its doors in the San Fernando Valley, which was soon
followed by a similar program in Lancaster.
In 2003, a 40 bed residential treatment program for youth was opened on
services continued to grow and separate buildings for adult outpatient services
we opened in 2003 in
sets TTC apart from many other healthcare organizations is that it provides all
levels of care for substance abuse problems, ranging from medically-supervised
detoxification, residential rehabilitation, and outpatient services. TTC operates 24 independent “sober” living
TTC has many dedicated and committed healthcare and administrative staff. The President and CEO, Scott Taylor, as well as the Chief Operating Officer, Albert Senella, have been at TTC since it was founded in 1972. The Medical Director, Dr. Duane Carmalt, and Clinical Director, Dr. Ken Bachrach, have been at TTC for over 20 years, and many of the senior managers have been at TTC for 10 or more years. This continuity of staff adds to the quality of care and provides programs with an historical perspective not often found in many organizations. Patient care staff at TTC include physicians, nurses, psychologists, social workers, marriage and family therapists, drug and alcohol counselors, dietitians, recreational therapists, and health educators.
Quality, progress, and innovation are three of TTC’s seven core values. (The other core values are dignity, integrity, diversity, and advocacy.) TTC is part of the National Institute of Drug Abuse’s Clinical Trials Network, which tests and evaluates new and promising approaches to substance abuse treatment. TTC is involved with a number of initiatives at the local, state, and national level to improve the quality of its care for specific populations and for services in general. Staff receive regular training on substance abuse, mental health, and medical issues. TTC has its own internal quality management program, which involves constantly obtaining feedback from individuals using our services. People are asked if they were treated with dignity and respect, if staff were courteous and friendly, as well as whether they were satisfied with the quality of their care and how much they were helped by the care they received. Should a problem be noted in any area, that program or department is required to submit a corrective action plan.
has grown from a small organization back in the early 1970s to a leader in the
healthcare field today. Across its sites
Ken Bachrach, Ph.D. is a licensed psychologist and Clinical Director of Tarzana Treatment Centers (TTC), one of
the largest providers of substance abuse and integrated behavioral health
services to adults and youth in
He coordinates TTC’s activities in the National Institute of Drug Abuse’s Clinical Trials Network, which tests the effectiveness of research-based interventions in community organizations. Dr. Bachrach holds a Certificate of Proficiency in the treatment of alcohol and other psychoactive substance use disorders from the American Psychological Association. He is President of Professional Psych Seminars, which provides in-person and online continuing education programs to mental health professionals.