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Telehealth Technology Provides Security and Simplicity

by James Heller 9. September 2010 13:21
Tarzana Treatment Centers in Los Angeles provides telemedicine services to qualified patients in alcohol and drug treatment, mental health treatment, and primary medical care.  After careful research of the technology available, we chose to partner with MDLiveCare in Florida so we could deliver services conveniently and securely at affordable rates.  The technology was a key in making our decision considering what our patients would need in order to use these services.

During our research of available telehealth technologies for video conference sessions, we were happy to discover that most of our services could be delivered through this medium.  Assessments of new patients entering addiction treatment or mental health treatment can be completed before they come to one of our locations.  This allows our staff to better prepare for their arrival, and saves patients critical time in on-site admissions time.  It can also be used for outpatient services for some patients.  We can also see qualified patients in primary medical care from their homes and offices.  

The MDLiveCare technology is browser-based.  This means that patients simply need to open Internet Explorer, Firefox, Chrome, or whatever they use on a daily basis, and log in to their account.  Once logged in, a simple interface makes it easy for them to schedule appointments with Providers, send and read secure messages with them, and view records.  Anyone who browses the internet should be able to use the interfaces we provide, known as MDLiveVisit and TherapyLiveVisit.

Much of the technology used for telehealth video conferencing today would be considered complicated by the everyday computer user.  Some require special software that, putting it simply, directly connects one specific computer with another over long distances.  This adds work for the patient in setting up the software, which may not go well and lead to a need for technical support.  Also, if the program crashes there is no backup means to connect to a session, creating a delay in services.  These are issues that patients do not want to deal with when they need health care.

The MDLiveVisit and TherapyLiveVisit interfaces that are used by Tarzana Treatment Centers require no initial setup on patient computers.  They only need a login ID and temporary password to get started.  Literally within minutes, patients can set an appointment to see one of our health care providers.  And, if the browser they are using happens to crash, they can switch to another to start or resume a session.  All of this simplicity is delivered with the same or better security as those described above.

The LiveVisit application was started using the popular Flash Player to deliver video.  This meant that almost anyone already had the software needed to send and receive video before they used LiveVisit.  To improve services, a switch was made to using the VSee video format in LiveVisit.  The new format uses less bandwidth, meaning that even patients with very slow internet access can send and receive smooth video.  Patients still do not need to install bulky software to use this advanced video format.

We chose to partner with MDLiveCare and use the LiveVisit telehealth applications because the simplicity and security satisfied our high standards in delivering services to patients.  The goal was to make getting treatment easier for patients, with almost no chance that problems will occur.  No special equipment is needed, either, other than an inexpensive webcam since high resolution is not necessary in LiveVisit.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Now Providing Online Treatment 24/7

by James Heller 24. June 2010 10:08
Tarzana Treatment Centers in Los Angeles has taken pride in our efforts to remain current with health technology advancements.  We have now partnered with MDLiveCare to provide telemedicine services.  This will enable us to offer alcohol and drug treatment, mental health treatment, and medical care via video conference technology, which will allow access to more individuals who need these services.

Please click the link below to read the press release:

MDLiveCare® Health Services, Inc. Announces Agreements in California, Florida and Illinois as It Continues Building National Provider Network and Licensing Relationships


Tarzana Treatment Centers in Los Angeles provides adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

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US Veteran Women with PTSD and Alcohol or Drugs

by James Heller 12. June 2009 11:49
US veteran women suffering from Post Traumatic Stress Disorder (PTSD) along with alcohol dependence or drug addiction need specialized treatment to resume their lives back home.  The trauma they suffered may have produced trust issues.  So in order to successfully treat these co-occurring disorders, care must be taken by the alcohol and drug treatment center.

Studies show that among all PTSD sufferers alcohol and drug abuse is a problem with the majority of them.  Alcohol and drug treatment centers that provide mental health treatment through integrated behavioral healthcare have the resources to treat both problems simultaneously.  But women veterans who were subject to Military Sexual Trauma (MST) may need one more critical component to their treatment.

Women-only alcohol, drug, and mental health treatment is critical in these cases.  While there is no shortage of women-only homes for trauma sufferers, few offer all services under one roof.  It can be wearing on an individual in treatment to move between providers for different types of care.  So the ideal is to enter treatment with a provider that can offer women-only integrated behavioral healthcare.

Tarzana Treatment Centers can provide alcohol and drug treatment to US veteran women in a women-only setting when it is needed.  Our mental health professionals provide treatment as part of our commitment to integrated behavioral healthcare.  This allows for seamless communication between mental health and addiction professionals, and can offer a comfortable setting for women to regain the trust and confidence necessary to resume normal lives.

The International Society for Traumatic Stress Studies provides a great deal of information for individuals suffering from PTSD and MST.  A few points about these disorders follow as they relate to alcohol and drug abuse and addiction.

-- Begin external content --

Traumatized people are more likely than others of similar background to abuse alcohol both before and after being diagnosed with PTSD. For example:

  • One-quarter to three-quarters of people who have survived abusive or violent traumatic experiences report problematic alcohol use
  • One-tenth to one-third of people who survive accident-, illness-, or disaster-related trauma report problematic alcohol use, especially if troubled by persistent health problems or pain
  • Up to 80% of Vietnam veterans seeking PTSD treatment have alcohol use disorders
  • Veterans over the age of 65 with PTSD are at increased risk for attempted suicide if they experience problematic alcohol use or depression
  • Women exposed to traumatic life events show an increased risk for an alcohol use disorder
  • Men and women reporting sexual abuse have higher rates of alcohol and drug use disorders than other men and women.
  • Compared to adolescents who have not been sexually assaulted, adolescent sexual assault victims are 4.5 times more likely to experience alcohol abuse or dependence, 4 times more likely to experience marijuana abuse or dependence, and 9 times more likely to experience hard drug abuse or dependence.
  • Adolescents with PTSD are 4 times more likely than adolescents without PTSD to experience alcohol abuse or dependence, 6 times more likely to experience marijuana abuse or dependence, and 9 times more likely to experience hard drug abuse or dependence.

-- Source: http://www.istss.org/resources/Traumatic_Stress_and_Substance_Abuse.cfm --

Tarzana Treatment Centers in Los Angeles makes a daily effort to find treatment news articles that we can share with our readers in the alcohol and drug treatment community.  The external content was found among other articles of equal informational and educational quality.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County and Orange County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, in Northridge and Reseda in the San Fernando Valley, and in Santa Ana.