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CTN Connect Powered by Arkadin/Vidyo Comes to TTC

by James Heller 24. June 2013 09:23
Tarzana Treatment Centers is proud to have three member sites in the California Telehealth Network (CTN) since the State opened the agency.  The CTN brings together health care providers throughout the state using the latest in telehealth technologies.  Last Friday, CTN issued a press release introducing CTN Connect powered by Arkadin/Vidyo, a video conference application for its member sites.
 
 
You can see the press release by clicking on this link:

Tarzana Treatment Centers has been testing CTN Connect for a few weeks prior to this press release.  The Arkadin/Vidyo application is easy to use, which has made the staff training process a breeze.  It includes many complex features, like screen sharing and viewing options, and they can all be controlled by even the most novice users with an impressive simplicity.  Video and audio are crisp on both wired and wireless connections.

Staff members who have used CTN Connect for live sessions at Tarzana Treatment Centers have responded with high ratings for the new application.  In the first eight business days of use, the amount of clients served via telehealth has more than doubled using CTN Connect.  This is in only two departments, so we see a very good future with this application.
 
Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley and specialized services for HIV/AIDS care.  If you or a loved one needs help with alcohol dependencedrug addiction, or co-occurring mental health disorders or from other services we offer, please call us now at 888-777-8565 or contact us using our secure contact form.

Telemedicine services are also available with online medical care, online mental health treatment, and online alcohol and drug treatment.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Valley Tele-Treatment Program (VTP)

by James Heller 26. February 2013 15:10
 
by Charles Yeh, MSW, ASW, CADC II, Project Coordinator
 
The Valley Tele-Treatment Program (VTP) of Tarzana Treatment Centers utilizes tele-communications (phone, e-mail, and video-conferencing) to assess for substance abuse issues, and provide immediate individual counseling if appropriate.  By making access easier and more comfortable, and by combining the role of brief intervention with treatment, VTP can better help individuals at crucial moments concerning the risks and harm related to substance use.  Participation may be as brief as one telephone conversation, or extend up to six months, depending on each individuals need.  
 
A first goal of VTP is to reach more individuals, and to reach them sooner, to provide individualized prevention and early intervention for alcohol and substance use before consequences become severe, or individuals become dependent on alcohol or other drugs.  Because it is not necessary for individuals to travel to our facility in person, the initial apprehension individuals may feel about speaking with a certified alcohol & drug counselor is greatly reduced.  A second goal of VTP is to make treatment more accessible for individuals at all levels of substance use severity.  Not only does VTP allow individuals experiencing physical or transportation barriers to more easily access treatment, the flexibility of the program offers broad effectiveness for treatment:

  1. Low risk for harm—VTP offers a safe and confidential way to explore present issues and help to access the options available for help
  2. Moderate risk for harm—VTP offers counseling to help build coping skills, and to facilitate participation in an ongoing supportive community for recovery
  3. Severe risk for harm—VTP offers interim counseling to help maintain motivation and commitment to recovery when individuals are still waiting to receive residential or onsite outpatient treatment
  4. Already in recovery—VTP offers continuing support to individuals going through a difficult transition
 
VTP services are available in English and Spanish, and are no cost for qualifying individuals.  If you would like to access services, refer someone, or learn more about VTP, please call (818) 654-3821, or email vtp@tarzanatc.org.
 
Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley and specialized services for HIV/AIDS care.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders or from other services we offer, please call us now at 888-777-8565 or contact us using our secure contact form.

Telemedicine services are also available with online medical care, online mental health treatment, and online alcohol and drug treatment.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Medication and Technology in Alcohol and Drug Treatment

by James Heller 1. August 2012 15:13
Alcoholism and drug addiction haven’t changed over time, and treatment still requires a certain level of patient motivation for recovery.  That motivation is the key to cultivating the deep-seeded desire to quit using alcohol or other drugs.  Forward thinking facilities, like Tarzana Treatment Centers, are using medications and technology to encourage patients to stay motivated.

When individuals make the decision to enter alcohol and drug treatment, motivation is at its highest level.  Whether the reason is legal, financial, or relationship, doesn’t matter.  It is only important to validate the motivation and encourage treatment.  From the moment of the decision, the addicted mind will begin to chip away at the motivation for recovery.

One way to slow the demotivation is to offer solutions to concerns that are often stated during the treatment admission process.  Previously failed attempts at recovery can cause pessimistic feelings.  Heavy work schedules and family needs can be a barrier to aftercare discussions.  Medication Assisted Treatments (MAT) can bring optimism, and telehealth can break down barriers.

Alcohol and opiate cravings are major causes of relapse.  Tarzana Treatment Centers is a Vivitrol treatment provider.  Vivitrol reduces alcohol and opiate cravings, taking away the distraction that can hinder or put a halt to treatment.  Methadone Maintenance is also available for qualified opioid addicts who have struggled with multiple relapses.  MAT offers hope to individuals who are motivated for recovery, and have a simultaneous “what’s the use?” feeling.

Sometimes the timing of recovery motivation conflicts with work or family obligations, or transportation may be an issue.  Instead of labeling this as an “excuse”, Tarzana Treatment Centers offers telehealth services. Using secure video conference technology, you can attend counseling sessions from your home or office.   Telehealth is proving to be just as effective as face-to-face outpatient treatment.

When your loved one tells you they need help, don’t delay.  Please call us immediately, and we will help.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley and specialized services for HIV/AIDS care.  If you or a loved one needs help with alcohol dependencedrug addiction, or co-occurring mental health disorders or from other services we offer, please call us now at 888-777-8565 or contact us using our secure contact form.

Telemedicine services are also available with online medical care, online mental health treatment, and online alcohol and drug treatment.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Tarzana Treatment Centers Telehealth Program

by James Heller 11. July 2012 12:39
Connecting patients face-to-face with health care providers can be a challenge at times.  This is especially true when the patient suffers from mental health or substance use disorders.  Telehealth is a great solution whether the individual is already in treatment or is delaying the start of treatment.

Telehealth is a broad term for health care that is provided via email, phone, data transfer, or video conference.  The main benefit for patients is that they can be anywhere for treatment, as long as they have a computer with internet access or a phone available.  Tarzana Treatment Centers is currently using several telehealth delivery methods, and we plan to take advantage of more as they become available to us.

Tarzana Treatment Centers’ Telehealth Program makes it possible for patients in residential alcohol and drug treatment to visit with offsite providers without leaving the building.  Each patient has a secure account on the LiveVisit video conference application, and can meet with clinic physicians or licensed mental health professionals.  We also use telehealth video conferencing for outpatient clients.

Sufferers postpone getting treatment for mental health and substance use disorders more often than you might think.  When they finally do go to that first treatment session, almost all of them realize that the delay was unnecessary.  Tarzana Treatment Centers’ Valley Tele-Treatment Program (VTP) makes that first session more convenient.  Individuals can receive treatment via VTP for up to 90 days, or they may choose to start face-to-face sessions after that first one.  
For more information, please call 818-654-3821 or email vtp@tarzanatc.org today.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley and specialized services for HIV/AIDS care.  If you or a loved one needs help with alcohol dependencedrug addiction, or co-occurring mental health disorders or from other services we offer, please call us now at 888-777-8565 or contact us using our secure contact form.

Telemedicine services are also available with online medical care, online mental health treatment, and online alcohol and drug treatment.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

LA Care eConsult Project

by James Heller 10. July 2012 07:22
A project is now underway in Los Angeles that will improve the speed and efficiency with which Los Angeles residents receive medical care.  LA Care started the eConsult project in preparation for the expected increase of new patients at local clinics due to health care reform and other program implementations.  Results from a successful preliminary pilot project suggest that eConsult will result in reduced wait times and fewer unnecessary face-to-face visits with specialists.

Tarzana Treatment Centers is pleased to be participating in the eConsult project.  It is another way we remain on the cutting edge of healthcare information technology.

Technology in healthcare is advancing with big leaps since the turn of the century.  With greater security, telemedicine is fast becoming a necessary tool for health care providers.  For example, store-and-forward data transfers allow for simple and secure communication between providers.  LA Care’s eConsult project uses store-and-forward technology via a web interface for Primary Care Providers (PCP) to exchange patient information with specialists.

Instead of giving a patient a direct referral to a specialist, the PCP sends an eConsult request to the specialist.  The specialist is notified of the request and can  ask further questions of the PCP and send treatment information back to the PCP or recommend that the patient come in for a visit with the specialist.  This is  an over-simple example because some specialties will require more back and forth communication between the PCP and specialist..    In many cases, though, patients will no longer need to wait for an appointment with a specialist to get input from a specialist about their condition..

An  18 month preliminary pilot project conducted by LA Care resulted in an approximate 60% reduction in appointment wait times.  About half of the specialty referral requests were resolved using eConsult rather than requiring a face-to-face visit with the specialist.  Specialists were able to respond quickly, and PCPs felt better equipped to address their patients’ specialty needs.  More details about the project can be found at this link:


Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependencedrug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us using our secure contact form.

Telemedicine services are also available with online medical care, online mental health treatment, and online alcohol and drug treatment.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Telemedicine Uses – Teledermatology

by James Heller 8. October 2010 14:22

Teledermatology is a health technology tool used by dermatologists all over the world. With this, dermatologists are able to reach out to patients in need of care from thousands of miles away- distance is not a barrier to treatment. Using teledermatology makes it possible for a patient to receive treatment from a dermatologist within only a few hours or days, instead of having to wait several weeks or months. Another benefit of using teledermatology is efficiency – it allows dermatologists to treat more patients in less time.

One teledermatology method is to participate in a live online interactive treatment session with the patient (web camera, computer with internet connection). Another way is through email. The dermatologist views a high-resolution image sent to their email, usually by the patient’s primary care physician. In many cases, the doctor can view the patient’s ailment and give a diagnosis for treatment,then prescribe medication to the patient. All of this can happen without the necessity of a face-to-face visit. Additionally, the dermatologist can give a consultation through email or phone.

Teledermatology is very beneficial because a patient can begin treatment much sooner and be on their way to better health. Without teledermatology, unfortunately for many patients, the ability to see a dermatologist face-to-face usually involves having an appointment date in the far future, a long wait time in a doctor’s office, or not at all due to travel issues from home to the doctor’s office. Teledermatology is a convenient and efficient way for a patient to receive much needed healthcare.

Tarzana Treatment Centers in Los Angeles provides teledermatology services as part of our commitment to integrated healthcare.  Offering our patients speedier and more efficient dermatology services through telemedicine is yet another example of our efforts to stay on the cutting edge of health technology.  Treatment for skin problems is now available in the San Fernando Valley and beyond.

- Begin external content -

With 42 percent of Americans living in areas underserved by dermatologists, says John Bocachica, M.D., "A qualitative study led by a research team at Beth Israel Deaconess Medical Center suggests that patients want full access to all of their medical records; are willing to make some privacy concessions in the interest of making their medical records completely transparent; and, going forward, fully expect that computers will play a major role in their medical care, even substituting for face-to-face doctor visits (Walker J, Ahern D, Le LX, Delbanco T. J Gen Intern Med. 2009 Jun;24(6):727-732)." He is chief of dermatology and teledermatology, Alaska Native Medical Center (ANMC), Anchorage, Alaska, and chairman of the American Telemedicine Association's (ATA) Teledermatology Special Interest Group (SIG).

- Source: http://www.modernmedicine.com/modernmedicine/Modern+Medicine+Now/Teledermatology-offers-advantages-to-patients-phys/ArticleStandard/Article/detail/680510  -

Telemedicine at Tarzana Treatment Centers is not limited to teledermatology.  We also provide online mental health treatment, online drug addiction treatment and online medical care.  Our goal is to see that those who need treatment can get it.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Telemedicine Uses – Senior Mental Health and Substance Use

by James Heller 21. September 2010 14:42
Aging brings more than the typical physical problems form seniors.  Most will survive family members and friends, and face other possible losses, causing depression or anxiety.  Some, following a doctor’s orders, may risk harm with prescription drugs without knowing that they are doing so.  Telemedicine, in these cases, seems to be a very compassionate gift from the medical community.

It commonly comes with longer life that family members and friends will pass on. As their generational companion list begins to shrink, depression and loneliness is inevitable.  The regular reminders of their own mortality can also be a source of anxiety.  In these tough financial times they may also lose property through foreclosure, or be swindled by unscrupulous individuals.  

Grief and loss therapy and mental health treatment can help to minimize emotional pain, but the tendency is to decline because they don’t want to leave home or they are immobile.  The pain will not improve without talking about it.  So if they have no one to grieve with, they become more isolated, and sometimes turn to alcohol or drugs for relief.

Prescription drugs are often ordered for seniors to stabilize physical or emotional pain.  Opiate pain killers and benzodiazepines can spell trouble, though, when individuals also use alcohol, take higher doses than prescribed, or use other medications.  Isolation and substance use can feed on each other, leaving a once vibrant person alone and numb.

These are the lesser known forms of alcohol abuse and drug abuse, and can be helped with addiction treatment.  However, it is quite rare for seniors to agree to enter drug treatment for the same reasons as above.  Sadly, younger family members tend to condone substance use to “ease the pain” of aging, and don’t offer proper assistance.  Every day is a risk that tragedy will strike by accident or drug overdose.

Telemedicine has the potential to improve the golden years for many individuals.  They don’t need to leave home to get mental health treatment or drug treatment.  There are specialists in both fields who work with seniors on related issues.  Grief and loss specialists can ease individuals through these processes, minimizing the duration of emotional pain.  Addiction treatment counselors can help them to see that drugs and alcohol add to problems if they are abused, and are never the solution for emotional pain.

Tarzana Treatment Centers in Los Angeles provides online therapy for mental health and drug addiction.  Our online treatment is delivered using the LiveVisit application, powered by MDLiveCare.  One only needs a computer with a webcam connected to the internet to participate.  This makes treatment convenient, accessible, and affordable.  Security is important in treatment, so LiveVisit runs behind several layers of encryption.  Phone access is available for those without a computer.

Telemedicine at Tarzana Treatment Centers is not limited to online mental health treatment and drug addiction treatment.  We also provide online medical care.  Our goal is to see that those who need treatment can get it.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Telemedicine Uses – Drug Addiction

by James Heller 17. September 2010 12:53
There are several reasons that individuals will delay or decline treatment for drug addiction, both legitimate and illegitimate.  Some want drug treatment and don’t have time, and others are simply resisting the urgings of family members with excuses.  Telemedicine could be the solution for many who want drug treatment for themselves or for loved ones.

The trouble starts with the first use of a drug, whether it is marijuana, cocaine, methamphetamine, prescription drugs, or heroin.  Future drug addicts feel a sense of freedom at that time that leads them to further use.  Drug tolerance creates a need for larger doses, more often, to get that first feeling again.  When drug abuse leads to relationship, family, and employment problems, some individuals will seek treatment.  Others will continue use into addiction whether or not they think they need drug treatment.

For those who accept that they need treatment, life factors may inhibit their ability to attend individual and group sessions.  Time, travel, and the stigma of being discovered as a drug addict are the major issues.  The other group who doesn’t want or think they need treatment will make excuses of the same nature, but only to avoid the issue.  

The last couple of days in drug detox can be tense for individuals who want to continue treatment, but see obstacles as mentioned above.  They usually have no sick or vacation time accrued to take time off of work for residential treatment, so they will look into outpatient treatment.  Then family members often object to the time away from home to attend sessions.  After all, it is now time to stop neglecting the family.

Interestingly enough, the debaters on these issues switch sides when a drug addict is resisting drug treatment.  Family members tend to urge them to get intensive residential treatment and take all the time they need.  Employers may mandate drug treatment, and even pay for it depending on the importance of the employee to the company.  

With these time factors in mind, telemedicine is a good solution for the first group and for family members and employers of the second group.  Travel time is eliminated from regular weekly sessions, saving patients and family members several hours each week in many cases.  Sessions can be attended from work or home by video conference, using a computer with a webcam and internet connection.

Tarzana Treatment Centers in Los Angeles provides telemedicine for drug addiction.  Our online drug treatment is delivered using the LiveVisit application, powered by MDLiveCare, over any web browser.  This makes treatment convenient, accessible, and affordable.  Security is important in drug treatment, so LiveVisit runs behind several layers of encryption.

Telemedicine at Tarzana Treatment Centers is not limited to drug addiction treatment.  We also provide online mental health treatment and online medical care.  Our goal is to see that those who need treatment can get it.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Telemedicine Uses - Prescription Drug Treatment

by James Heller 10. September 2010 13:01
Even though the disease of addiction causes the same havoc for individuals regardless of the drug of choice, the road to prescription drug addiction often begins with innocent and legal use.  For this group, they must first admit that they have a problem with drug addiction, and then seek treatment.  Due to stigma and other factors, though, they may never seek treatment and sink deeper into addiction with more problems in tow.  Thankfully, telemedicine is available so they can get treatment before they lose everything and everyone important to them.

Whether it’s with alcohol, cocaine, methamphetamine, marijuana, heroin, or prescription drugs, addiction has similar symptoms that work together to destroy the lives of addicts and their loved ones.  The difference is in where the addiction begins.  Alcohol abuse and illegal drug abuse typically originate with individuals wanting to escape into the euphoria they provide.  Even though many cases of adolescent drug abuse begin with prescription drugs these days, a higher-than-average percentage of individuals begin using them for legitimate and legal reasons.

Doctors often prescribe opiate pain killers for physical relief and benzodiazepines for emotional relief.  This is good medicine in the short term.  However, both types of drugs are highly addictive.  Some formulations can take only a few days to cause physical dependence in patients.  Dependence is caused by the need to relieve drug withdrawals along with the body experiencing drug tolerance.  This means that with long term use, patients will feel ill if they don’t take it on a regular basis and need more of the drug to feel relief.

Since the drug taking routine is rooted in a reasonable need for relief, patients will continue using a drug with an assumed justification.  Once they accept that prescription drug addiction treatment is needed, though, they tend to postpone it because they are either too busy or are afraid of having a stigma attached to them.  Telemedicine can help them get the treatment they need without the time or stigma worry.

Tarzana Treatment Centers in Los Angeles provides telemedicine via video conference for prescription drug treatment.  Patients can attend individual and group sessions from their home or office computer with a webcam and internet connection.  Family members can also attend group sessions, even if they live out-of-state.  By eliminating travel to a drug treatment center, online drug treatment saves patients’ time and minimizes the risk that others will discover they are in treatment.

Telemedicine at Tarzana Treatment Centers is not limited to addiction treatment.  We also provide online mental health treatment and online medical care.  Our goal is to see that those who need treatment can get it.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.

Telehealth Technology Provides Security and Simplicity

by James Heller 9. September 2010 13:21
Tarzana Treatment Centers in Los Angeles provides telemedicine services to qualified patients in alcohol and drug treatment, mental health treatment, and primary medical care.  After careful research of the technology available, we chose to partner with MDLiveCare in Florida so we could deliver services conveniently and securely at affordable rates.  The technology was a key in making our decision considering what our patients would need in order to use these services.

During our research of available telehealth technologies for video conference sessions, we were happy to discover that most of our services could be delivered through this medium.  Assessments of new patients entering addiction treatment or mental health treatment can be completed before they come to one of our locations.  This allows our staff to better prepare for their arrival, and saves patients critical time in on-site admissions time.  It can also be used for outpatient services for some patients.  We can also see qualified patients in primary medical care from their homes and offices.  

The MDLiveCare technology is browser-based.  This means that patients simply need to open Internet Explorer, Firefox, Chrome, or whatever they use on a daily basis, and log in to their account.  Once logged in, a simple interface makes it easy for them to schedule appointments with Providers, send and read secure messages with them, and view records.  Anyone who browses the internet should be able to use the interfaces we provide, known as MDLiveVisit and TherapyLiveVisit.

Much of the technology used for telehealth video conferencing today would be considered complicated by the everyday computer user.  Some require special software that, putting it simply, directly connects one specific computer with another over long distances.  This adds work for the patient in setting up the software, which may not go well and lead to a need for technical support.  Also, if the program crashes there is no backup means to connect to a session, creating a delay in services.  These are issues that patients do not want to deal with when they need health care.

The MDLiveVisit and TherapyLiveVisit interfaces that are used by Tarzana Treatment Centers require no initial setup on patient computers.  They only need a login ID and temporary password to get started.  Literally within minutes, patients can set an appointment to see one of our health care providers.  And, if the browser they are using happens to crash, they can switch to another to start or resume a session.  All of this simplicity is delivered with the same or better security as those described above.

The LiveVisit application was started using the popular Flash Player to deliver video.  This meant that almost anyone already had the software needed to send and receive video before they used LiveVisit.  To improve services, a switch was made to using the VSee video format in LiveVisit.  The new format uses less bandwidth, meaning that even patients with very slow internet access can send and receive smooth video.  Patients still do not need to install bulky software to use this advanced video format.

We chose to partner with MDLiveCare and use the LiveVisit telehealth applications because the simplicity and security satisfied our high standards in delivering services to patients.  The goal was to make getting treatment easier for patients, with almost no chance that problems will occur.  No special equipment is needed, either, other than an inexpensive webcam since high resolution is not necessary in LiveVisit.

Tarzana Treatment Centers in Los Angeles provides a full array of health care services including adult and youth alcohol and drug treatment.  We specialize in treatment for mental health and substance use disorders, and have two primary medical care clinics in the San Fernando Valley and Antelope Valley.  If you or a loved one needs help with alcohol dependence, drug addiction, or co-occurring mental health disorders, please call us now at 888-777-8565 or contact us here.

Southern California Locations for Alcohol and Drug Treatment
Tarzana Treatment Centers has locations all over Southern California in Los Angeles County. Other than our central location in Tarzana, we have facilities in Lancaster in the Antelope Valley, Long Beach, and in Northridge and Reseda in the San Fernando Valley.